Customer Survey

Please take a moment to tell us about your recent shopping experience. This online survey will only take a few seconds, but your feedback may help us to improve the way we do business in the future. Let us know what you thought of our overall purchasing process.

01. Full name - (required field)

02. Email - (required field)

03. Confirm email - (required field)

04. Telephone -


05. Which Item Did You Recently Purchase?
(please check only one)
Greeting Card Or Thank You Note
Greeting Card Collection
Cuenca Postcard
Katy Gift Bag
Signature Hat & Cap
Personalize Any Greeting Card
Create Your Own Card
Other

06. How Satisfied Are You With Your Purchase?
Freaking Ecstatic
I'm Satisfied
Impartial
A Little Disappointed
Very Unsatisfied

07. How Was Our Purchase Response Time?
High Speed
Pretty Quick
Brisk
A Bit Slow
I Am Still Waiting For A Reply

08. How Was Our Online Customer Service?
Very Friendly
Polite And Nice
Impartial
Unhelpful
Mean And Foul-Mouthed

09. How Was Your In-Store Pickup Or Browsing Experience?
Totally Awesome
Pretty Cool
Impartial
It Was Okay
A Big Disappointment

10. How Difficult Was It Browsing Through Our Website?
Piece Of Cake
Very Clear
Impartial
A Little Complex
Very Complicated

11. How Was Your Overall Experience?
I Love This Store
Pretty Good
It Was Okay
Unpleasant
I Am Never Coming Back

12. Would You Recommend Our Store And Website To Your Friends Or Family?
I Already Do
Absolutely
Yes
Maybe, If They Ask
No

13. Compared With Other Similar Companies, How Would You Rate Us?
Way Better
Superb
Impartial
About The Same
Worse

14. What Aspect Of Our Business Could Be Improved Upon?
Greeting Card Quality
Payment Methods Or Options
Website Navigation Or Design
Appointment Times And Store Hours
Nothing

15. Write A Message To Katy Cards -

ATTENTION!
Form may take a few seconds to process.
When it has finished, you will be redirected to a notification page.

When your customer survey has been received, a confirmation email will be sent to you. If you have any further questions or comments, simply reply through the confirmation email.